Privacy

Data protection
Information according to the EU General Data Protection Regulation (GDPR)

Data protection is particularly important to Thermen Club Hotel Betriebs GmbH.

The processing of personal data, for example the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to Thermen Club Hotel Betriebs GmbH.

By means of this data protection declaration, our company informs the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about their rights by means of this data protection declaration.

Thermen Club Hotel Betriebs GmbH, as the body responsible for processing, has implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed via this website. Nevertheless, internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us in alternative ways, for example by telephone.


1. Definitions
The data protection declaration of Thermen Club Hotel Betriebs GmbH is based on the terminology used by the European directors and regulators when issuing the General Data Protection Regulation (GDPR). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms in this data protection declaration:

a) Personal data
Personal data is all information that relates to an identified or identifiable natural person (hereinafter "data subject"). An identifiable person is a natural person who, directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics, expresses the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified.

b) data subject
Affected person is any identified or identifiable natural person whose personal data are processed by the controller.

c) processing
Processing is any process carried out with or without the help of automated processes or any such series of processes in connection with personal data such as the collection, collection, organization, ordering, storage, adaptation or modification, reading, querying, use, the disclosure by transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction.

d) restriction of processing
Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

e) Profiling
Profiling is any type of automated processing of personal data, which consists in the fact that this personal data is used to evaluate certain personal aspects that relate to a natural person, in particular aspects related to work performance, economic situation, health, personal Analyze or predict the preferences, interests, reliability, behavior, location or change of location of this natural person.

f) pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data cannot be assigned to an identified or identifiable natural person.

g) Controller or controller
The person responsible or responsible for processing is the natural or legal person, public authority, agency or other body that alone or together with others decides on the purposes and means of processing personal data. If the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for naming them can be provided in accordance with Union law or the law of the Member States.

h) Processors
The processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the person responsible.

i) Recipient
The recipient is a natural or legal person, public authority, agency or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data as part of a specific investigation mandate under Union law or the law of the Member States are not considered recipients.

j) third party
A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who are authorized to process the personal data under the direct responsibility of the controller or processor.

k) Consent
Consent is any expression of will voluntarily given by the data subject for the specific case in an informed manner and unequivocally in the form of a declaration or other clear confirmatory act, with which the data subject indicates that they consent to the processing of their personal data is.


2. Name & address of the controller
Responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions with data protection character is:

Thermen Club Hotel Betriebs GmbH
Safferstettener Str. 17/19
94072 Bad Fuessing
Telephone: 08531 240 90
Fax: 08531 240 9502
info@thermen-club-hotel.de
http://www.thermen-club-hotel.de


3. Cookies
The Thermen Club Hotel Betriebs GmbH website uses cookies. Cookies are text files that are stored and stored on a computer system via an internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified using the unique cookie ID.
By using cookies, Thermen Club Hotel Betriebs GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting.
A cookie can be used to optimize the information and offers on our website in the interests of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his access or travel data each time he visits the website, because this is done by the website and the cookie stored on the user's computer system.
The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programs. This is possible in all common internet browsers. If the person concerned deactivates the setting of cookies in the internet browser used, under certain circumstances not all functions of our website can be used to their full extent.


4. Website analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de-DE.
You can only prevent Google Analytics from collecting your user data on this website by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics 🡪 Link javascript: gaOptout ().
If you delete the cookies in this browser, you have to set the opt-out cookie again.
Further information on the Google Analytics regulations and data protection can also be found at https://www.google.com/analytics/terms/de.html.


5. Collection of general data and information
The website of Thermen Club Hotel Betriebs GmbH collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the log files of the server. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that use an accessing system on our website can be controlled, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serves to avert risks in the event of attacks on our information technology systems.

When using this general data and information, Thermen Club Hotel Betriebs GmbH does not draw any conclusions about the person concerned. Rather, this information is required to (1) correctly deliver the content of our website, (2) optimize the content of our website and the advertising for it, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore statistically evaluated by Thermen Club Hotel Betriebs GmbH on the one hand and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.


6. Subscription to our newsletter
On the Thermen Club Hotel Betriebs GmbH website, users are given the opportunity to subscribe to our company's newsletter. Which personal data are transmitted to the person responsible for processing when you order the newsletter is determined from the input mask used for this purpose.
Thermen Club Hotel Betriebs GmbH informs its customers and business partners at regular intervals by means of a newsletter about offers from the company. The newsletter of our company can only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers to send the newsletter. For legal reasons, a confirmation email will be sent to the email address entered by the data subject for the first time for sending the newsletter in a double opt-in procedure. This confirmation email is used to check whether the owner of the email address as the person concerned has authorized the receipt of the newsletter.
When registering for the newsletter, we also save the IP address assigned by the Internet service provider (ISP) of the computer system used by the person concerned at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to understand the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves to provide legal protection for the controller.
The personal data collected when you register for the newsletter will only be used to send our newsletter. Furthermore, subscribers to the newsletter could be informed by email if this is necessary for the operation of the newsletter service or for a registration in this regard, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. The personal data collected as part of the newsletter service is not passed on to third parties. The person concerned can cancel the subscription to our newsletter at any time. The consent to the storage of personal data that the data subject has given us for sending the newsletter can be revoked at any time. For the purpose of withdrawing consent, there is a corresponding link in every newsletter. There is also the option of unsubscribing from the sending of the newsletter at any time directly on the website of the controller or notifying the controller of this in another way.


7. Newsletter tracking
The Thermen Club Hotel Betriebs GmbH newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in emails that are sent in HTML format in order to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns to be carried out. Based on the embedded tracking pixel, Thermen Club Hotel Betriebs GmbH can recognize whether and when an email was opened by a data subject and which links in the email were called up by the data subject.
Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimize the sending of the newsletter and to adapt the content of future newsletters even better to the interests of the data subject. This personal data will not be passed on to third parties. Affected persons are entitled at any time to revoke the separate declaration of consent relating to this, which is made using the double opt-in procedure. After revocation, this personal data will be deleted by the controller. If you unsubscribe from the newsletter, Thermen Club Hotel Betriebs GmbH automatically interprets it as a revocation.


8. Contact option via the website
Due to legal regulations, the website of Thermen Club Hotel Betriebs GmbH contains information that enables quick electronic contact with our company and direct communication with us, which also includes a general address for the so-called electronic mail (e-mail address). If a data subject contacts the data controller by email or via a contact form, the personal data transmitted by the data subject will be automatically saved. Such personal data transmitted by a data subject to the data controller on a voluntary basis are stored for the purpose of processing or contacting the data subject. This personal data is not passed on to third parties.


9. Routine deletion & blocking of personal data
The data controller processes and stores personal data of the data subject only for the period of time necessary to achieve the storage purpose or if this is done by the European directive and regulation giver or another legislator in laws or regulations, which of the data controller subject, was provided.
If the storage purpose ceases to apply or if a storage period prescribed by the European directive and regulation provider or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.


10. Rights of the data subject

a) Right to confirmation
Every data subject has the right granted by the European directive and regulation giver to ask the data controller to confirm whether personal data concerning them are being processed. If a data subject wishes to exercise this right of confirmation, they can contact our data protection officer at any time.

b) Right to information
Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to receive free of charge information about the personal data stored about him and a copy of this information from the controller at any time. In addition, the European directive and regulation giver has granted the data subject information about the following information:



the processing purposes
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
the existence of a right to correction or deletion of the personal data relating to them or to restriction of processing by the person responsible or a right to object to this processing
the right to lodge a complaint with a supervisory authority
if the personal data is not collected from the data subject: all available information about the origin of the data
the existence of automated decision-making, including profiling, in accordance with Article 22 Paragraph 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject
The data subject also has the right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate guarantees in connection with the transfer. If a data subject wishes to exercise this right to information, they can contact our data protection officer at any time.

c) Right to rectification
Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to request the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - also by means of a supplementary statement. If a data subject wishes to exercise this right of rectification, they can contact our data protection officer at any time.

d) Right to erasure (right to be forgotten)
Every person affected by the processing of personal data has the right granted by the European directive and regulation giver to demand from the responsible person that the personal data concerning them be deleted immediately if one of the following reasons applies and if the processing is not necessary:


The personal data was collected for such purposes or otherwise processed for which it is no longer necessary.
The data subject withdraws their consent on which the processing was based in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR and there is no other legal basis for the processing.
The data subject objects to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in accordance with Article 21 (2) GDPR.
The personal data was processed illegally.
The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the controller is subject.
The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
If one of the above reasons applies and a data subject wishes to have personal data stored at Thermen Club Hotel Betriebs GmbH deleted, they can contact our data protection officer at any time. The data protection officer of Thermen Club Hotel Betriebs GmbH or another employee will arrange for the request for deletion to be complied with immediately.
If the personal data has been made public by Thermen Club Hotel Betriebs GmbH and our company as the responsible party is obliged to delete the personal data in accordance with Art. 17 Para. 1 GDPR, Thermen Club Hotel Betriebs GmbH will take into account the available technology and implementation costs Reasonable measures, also of a technical nature, to inform other data controllers who process the published personal data that the data subject has deleted all links to this personal data or copies of them from these other data controllers Has requested replications of this personal data, as far as the processing is not necessary. The data protection officer of Thermen Club Hotel Betriebs GmbH or another employee will arrange the necessary in individual cases.

e) Right to restriction of processing
Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to request the controller to restrict processing if one of the following conditions is met:


The data subject disputes the accuracy of the personal data for a period of time that enables the person responsible to check the accuracy of the personal data.
The processing is unlawful, the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted.
The controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.
The data subject has objected to processing in accordance with Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the data subject.
If one of the above requirements is met and a data subject wishes to request the restriction of personal data stored at Thermen Club Hotel Betriebs GmbH, they can contact our data protection officer at any time. The data protection officer of Thermen Club Hotel Betriebs GmbH or another employee will arrange for the processing to be restricted.

f) Right to data portability
Every person affected by the processing of personal data has the right granted by the European directive and regulation giver to receive the personal data concerning them, which were provided by the data subject to a responsible person, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent in accordance with Article 6 (1) (a) GDPR or Article 9 (2) Letter a GDPR or on a contract according to Art. 6 Para. 1 Letter b GDPR and the processing is carried out using automated processes, unless the processing is necessary for the performance of a task that is in the public interest or in the exercise of official authority, which has been transferred to the person responsible.
Furthermore, when exercising their right to data portability in accordance with Art. 20 Para. 1 GDPR, the data subject has the right to have the personal data transferred directly from one person responsible to another, insofar as this is technically feasible and if not the rights and freedoms of others are compromised.
In order to assert the right to data portability, the data subject can contact the data protection officer appointed by Thermen Club Hotel Betriebs GmbH or another employee at any time.

g) Right to object
Any person affected by the processing of personal data has the right granted by the European directive and regulation giver, for reasons arising from their particular situation, at any time against the processing of personal data concerning them, which is based on Art. 6 Para. 1 Letter e or f GDPR, to file an objection. This also applies to profiling based on these provisions.
Thermen Club Hotel Betriebs GmbH will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, Exercise or defend legal claims.
If Thermen Club Hotel Betriebs GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected to such direct advertising. If the data subject objects to Thermen Club Hotel Betriebs GmbH for processing for direct marketing purposes, Thermen Club Hotel Betriebs GmbH will no longer process the personal data for these purposes.
In addition, the person concerned has the right, for reasons arising from their particular situation, against the processing of personal data relating to them, which is carried out at Thermen Club Hotel Betriebs GmbH for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, to object, unless such processing is necessary to fulfill a task in the public interest.
To exercise the right to object, the data subject can contact the data protection officer of Thermen Club Hotel Betriebs GmbH directly. The data subject is also free to exercise their right to object in connection with the use of information society services, regardless of Directive 2002/58 / EC, using automated procedures that use technical specifications.

h) Automated decisions in individual cases including profiling
Any person affected by the processing of personal data has the right granted by the European directive and regulatory authority not to be subjected to a decision based solely on automated processing - including profiling - which has legal effects or similarly significantly affects them, if the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is permissible on the basis of Union or Member State law to which the controller is subject and this legislation takes appropriate measures to Protection of the rights and freedoms as well as the legitimate interests of the data subject or (3) with the express consent of the data subject.
If the decision (1) is necessary for the conclusion or fulfillment of a contract between the data subject and the person responsible or (2) it is made with the express consent of the data subject, Thermen Club Hotel Betriebs GmbH takes appropriate measures to protect the rights and freedoms as well as to protect the legitimate interests of the data subject, which includes at least the right to obtain the intervention of a person on the part of the person responsible, to state their own position and to contest the decision.
If the data subject wishes to assert rights with regard to automated decisions, they can contact our data protection officer at any time.

i) Right to withdraw consent under data protection law
Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to revoke their consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they can contact our data protection officer at any time.


11. Data protection for applications & in the application process
The controller collects and processes the personal data of applicants for the purpose of handling the application process. Processing can also be done electronically. This is particularly the case if an applicant sends the relevant application documents to the person responsible for processing by electronic means, for example by email or via a web form on the website. If the controller concludes an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the data controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that there are no other legitimate interests of the data controller that conflict with the deletion. Other legitimate interest in this sense is, for example, an obligation to provide evidence in a procedure under the General Equal Treatment Act (AGG).


12. Legal basis for processing
Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a guest in our company were injured and his name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary to safeguard the legitimate interests of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not outweigh them. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, he considered that a legitimate interest could be assumed if the data subject is a customer of the person responsible (recital 47 sentence 2 GDPR).


13. Legitimate interests in the processing that are being pursued by the controller or a third party
Is the processing of personal data based on Article 6 I lit. f GDPR is our legitimate interest in carrying out our business in favor of the well-being of all our employees and our shareholders.


14. Duration for which the personal data are stored
The criterion for the duration of the storage of personal data is the respective legal retention period. After the period has expired, the corresponding data will be routinely deleted, provided that it is no longer required to fulfill or initiate a contract.


15. Legal or contractual provisions for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of not providing
We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information about the contracting party). Sometimes it may be necessary to conclude a contract that a data subject provides us with personal data that we subsequently have to process. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide personal data would result in the contract not being concluded with the person concerned.

16. Existence of automated decision making
As a responsible company, we do not use automatic decision-making or profiling.


17. Competent authority
State Office for Data Protection Supervision

Postfach 606, 91511 Ansbach
Promenade 27 (castle)
91522 Ansbach
Telephone: 0981 53 1300
Fax: 0981 53 5300
poststelle@lda.bayern.de
http://www.lda.bayern.de


How to reach us

For general questions about the website, the data we collect about you or the use of this data, please contact us at info@thermen-club-hotel.de to us.

Thermen Club Hotel Betriebs GmbH
Safferstettenerstrasse 17/19
94072 Bad Fuessing

Last modified on February 15, 2020
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